Address
304 North Cardinal
St. Dorchester Center, MA 02124

Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM

The following are answers to some frequently asked questions, please contact us if you have other questions.

Are You a Factory or Trading Company?

We are a professional outdoor heating equipment manufacturer, specializing in high-quality weather-resistant mailboxes and metal fire pits. Our products are exported to the USA, Germany, Kuwait, and other countries.

Are the products on your website the only ones you offer?

No, the products listed on our website represent only part of our collection. Some new and custom-made products may not be updated in time. If you are looking for more options, feel free to contact us for our latest catalog.

Can I place an OEM order?

Yes! We offer OEM customization services, including branding and private label printing. Our expert design and development team can help you create your ideal product.

How do you ensure product quality?

Quality is our top priority. From raw material selection to manufacturing, packaging, and final inspection, we strictly control every stage to ensure high standards. We can also conduct specific tests based on your requirements.

How is your product packaging?

We offer two types of packaging:

  1. Retail packaging – Cost-effective and suitable for offline stores.
  2. E-commerce packaging – Designed for secure shipping and compliance with international shipping standards.

If you need packaging details or photos before shipping, please reach out to us.

What is your after-sales policy?

We value long-term customer relationships. If you have any issues, please contact us immediately, and we will provide a satisfactory solution.

Do you support custom product development?

Yes, we can develop customized products based on your requirements while retaining intellectual property rights.

Do you have test reports for your products?

Yes! We can provide detailed test reports upon request. Just contact us, and we will send you the necessary documents.

Does your company have BSCI certification?

Yes, we are BSCI certified.

Do you have experience with international markets?

Absolutely! Our main clients are from the USA, UK, Germany, and the Middle East. We have extensive experience in global exports and international trade.

Want to Learn More?

📩 Contact us today for detailed product information and personalized services!